Solablok roller shade products and electronics are designed to deliver years of superb performance in demanding applications. Warranty details for Solabok products are described below.
Essential R&D LLC warrants, for the periods of time set forth below, that its product, when delivered to you in new condition, in original packaging, is free from defects in manufacturing, material and workmanship. The Limited Warranty lasts five years from the purchase date for all roller shade products. The Limited Warranty lasts five years from the purchase date for all electronic products such as remote controls.
During the warranty period, we will, at our sole option, repair or replace (using new or refurbished replacement parts) any defective parts within a reasonable period of time and free of charge.
Pay shipping, insurance or transportation charges from you to us, or any import fees, duties and taxes.
Return product, with proof of purchase from us using the following procedure: Contact Customer Service by calling 1-888-623-3262 or by sending an email to firstname.lastname@example.org for specific return and shipping instructions Label and ship the product, freight prepaid, to 4102 Roberts Crest Drive, Suwanee, GA 30024 Place any necessary return authorization number prominently on the outside of the carton. Cartons not bearing a return authorization number, where required, will be refused
This limited warranty is fully transferable provided the current owner furnishes the original proof of purchase from us. THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ESSENTIAL R&D LLC MAXIMUM LIABILITY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL ESSENTIAL R&D LLC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES HOWSOEVER CAUSED INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF, DAMAGE TO OR CORRUPTION OF STORED DATA; THE REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH YOUR ESSENTIAL R&D PRODUCT. This warranty is void if the product label has been removed or defaced.
This limited warranty gives you specific legal rights, and you also may have other rights that vary from state to state or country to country. Some places do not allow limitations on implied warranties, or the exclusion or limitation of incidental or consequential damages.